Call a Specialist Today! 855-958-0754
PeplinkWorks EssentialCare
Enjoy peace of mind when you buy EssentialCare for your Peplink hardware
Every device comes with a one-year limited EssentialCare coverage
Comparision Table
| EssentialCare | EssentialCare + | PrimeCare | PrimeCare + | |
|---|---|---|---|---|
| InControl Cloud Management | Yes | Yes | Yes | Yes |
| Hardware Warranty | Standard RMA | Advance Hardware Replacement RMA | Standard RMA | Advance Hardware Replacement RMA |
| Firmware Upgrades | Yes | Yes | Yes | Yes |
| Technical Support | Support Ticket (8 × 5) | Support Ticket (24 × 7) | Support Ticket (8 × 5) | Support Ticket (24 × 7) |
| FusionHub Peers | SpeedFusion Bonding | PrimeCare Features | Yes |
Yes |
No * |
No * |
| SFC Protect & InTouch | Yes | Yes | Yes | Yes |
| Available for | All Peplink products (except PrimeCare models, antenna & accessories) | All Peplink products (except PrimeCare models, antenna & accessories) | PrimeCare Models with SKU ending with -PRM | PrimeCare Models with SKU ending with -PRM |
| SKU | SVL |
ECP- PSC- (SmartCare) PTC- (TotalCare) |
PRM- |
PCP- |
Hardware Coverage
EssentialCare covers your device against manufacturing defects, ensuring peace of mind when you need it most.
Need advanced hardware replacement? Choose EssentialCare+ and we’ll ship you a replacement device before you send us the defective unit to minimize any connectivity downtime.
InControl 2
Peplink’s very own SD-WAN management cloud. Use it to build and push complex network topologies to devices in minutes. Review the health of your network and remotely make configuration changes as needed, and more.
Software Support
EssentialCare offers 8×5 support, giving you direct access to our support team.
Prefer 24×7 support? Choose EssentialCare+
SpeedFusion Connect Protect
The service that offers connectivity resilience through seamlessly filling in outages with cellular. No more outages and unstable connectivity with SpeedFusion Connect Protect.
InTouch
Remotely manage your devices with Peplink’s zero-touch remote network management solution. Eliminating the need for traditional expensive OOBM or VPN licensing and infrastructure overheads.
Call Us
844-356-5142
Email Us
[email protected]
Looking for more Peplink Products?